Planet DDS Status

All Systems Operational

PlanetDDS.com Operational

Denticon Operational

Denticon Backup Operational

Denticon Mobile Operational

Denticon Reports Operational

Dentilytics Enterprise Operational

Patient Facing Sites Operational

Patient Registration Operational

Patient Portal Operational

Payment Portal Operational

AppointNow Operational

eSign Consent Operational

eReferral Portal Operational

External Services Operational

DoseSpot Operational

Denticon Scanned Documents (AWS) Operational

Denticon Text Messaging (AWS Pinpoint) Operational

Claims Processing (Dentalxchange.com) Operational

Denticon API Operational

Denticon Two-Way Communication Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 10, 2022

No incidents reported today.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

PlanetDDS.com is Down

Resolved - This incident has been resolved.
Aug 8, 23:45 PDT

Investigating - We are currently investigating this issue.
Aug 8, 23:40 PDT

Aug 7, 2022

Denticon Mobile is Down

Resolved - This incident has been resolved.
Aug 7, 22:05 PDT

Investigating - We are currently investigating this issue.
Aug 7, 22:04 PDT

Denticon Mobile is Down

Resolved - This incident has been resolved.
Aug 7, 21:56 PDT

Investigating - We are currently investigating this issue.
Aug 7, 21:49 PDT

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

Denticon API Performance Degraded

Resolved - This incident has been resolved.
Aug 3, 17:23 PDT

Investigating - We are currently investigating this issue.
Aug 3, 17:08 PDT

Denticon API is Down

Resolved - This incident has been resolved.
Aug 3, 17:02 PDT

Investigating - We are currently investigating this issue.
Aug 3, 17:01 PDT

Denticon API is Down

Resolved - This incident has been resolved.
Aug 3, 17:00 PDT

Investigating - We are currently investigating this issue.
Aug 3, 16:59 PDT

Aug 2, 2022

Denticon Performance Degraded

Resolved - This incident has been resolved.
Aug 2, 12:33 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 2, 12:32 PDT

Update - We are continuing to investigate this issue.
Aug 2, 12:31 PDT

Investigating - We are currently investigating this issue.
Aug 2, 12:11 PDT

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

New Denticon Version

Completed - The scheduled maintenance has been completed.
Jul 29, 22:28 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 21:45 PDT

Scheduled - We will be releasing a new software build of Denticon with several new enhancements and tweaks during our maintenance window. Friday 9:45 PM - 11:00 PM Pacific
Jul 29, 21:33 PDT

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.