All Systems Operational

Uptime over the past 90 days. View historical uptime.
https://www.planetdds.com/ Operational
Denticon Operational
90 days ago
99.9 % uptime
Today
Practice Management Operational
90 days ago
99.9 % uptime
Today
Patient Communication Operational
Practice Analytics Operational
Reports Operational
Imaging (Apteryx) Operational
API (Existing, New) Operational
Payment Processing Operational
Patient Facing Application Operational
Eligibility and Claims (DentalXchange) Operational
Cloud 9 Operational
Practice Management (cloud9ortho.com) Operational
C9 Connect Operational
Reports Operational
Imaging Operational
API (Third Party Integrations) Operational
Payment Processing Operational
Patient Portal Operational
Statements Operational
C9 Agent Operational
Eligibility & Claims Operational
C9 Signature / OrthoLync Operational
https://cloud9.software/ Operational
Apteryx Operational
XVWeb Viewer Operational
XVWeb (Single Sign On) Operational
XVWeb AI Integration Operational
DICOM - Image Retrieval Operational
DICOM - Image Storage Operational
DCV - Token Registration Server Operational
Legwork Operational
Patient Engagement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 21, 2026

No incidents reported today.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
New Denticon Version
Completed - The scheduled maintenance has been completed.
Jan 15, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 21:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 12, 08:59 PST
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026
[XVWeb] - Slowness to Load Images- Service Performance Degraded
Resolved - XVWeb image load performance is per norms. This incident is now resolved.
Jan 8, 06:46 PST
Monitoring - XVWeb image load performance has been restored to normal levels. We will continue to monitor the solution.
Jan 8, 05:36 PST
Investigating - We’re currently experiencing degraded performance with XVWeb. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation.
Jan 8, 05:24 PST
Jan 7, 2026

No incidents reported.

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