All Systems Operational
Planet DDS FTP Site ? Operational
PlanetDDS.com ? Operational
Denticon ? Operational
Denticon Reports ? Operational
Denticon Mobile ? Operational
Denticon API ? Operational
Denticon Backup ? Operational
Sandbox ? Operational
Denticon Beta ? Operational
Patient Portal ? Operational
Patient Registration ? Operational
AppointNow ? Operational
eSign Consent ? Operational
eReferral Portal ? Operational
Payment Portal ? Operational
Dentilytics Enterprise ? Operational
Denticon Scanned Documents (AWS) ? Operational
DoseSpot ? Operational
Dentiray Classic ? Operational
Denticon Two-Way Communication ? Operational
Denticon Text Messaging (AWS Pinpoint) Operational
Claims Processing (Dentalxchange.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 25, 2021

No incidents reported today.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021
Denticon Performance Degraded
Resolved - This incident has been resolved.
Oct 20, 08:15 PDT
Investigating - We are currently investigating this issue.
Oct 20, 07:57 PDT
Oct 19, 2021
EMERGENCY MAINTENANCE WINDOW 3:15-3:30pm Pacific
Completed - The scheduled maintenance has been completed.
Oct 19, 15:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 15:15 PDT
Scheduled - The Denticon lag has been traced to a problem in our firewall and load balancer. To clear this issue, we need an emergency maintenance window to reboot these systems. Denticon WILL BE DOWN from 3:15-3:30pm Pacific . Please print your Reports - Appointment Reports - Appointment detail report as well as new patient registration forms and routing slips if you need them. We apologize for the inconvenience.
Oct 19, 14:35 PDT
Denticon Performance Degraded
Resolved - This incident has been resolved.
Oct 19, 13:06 PDT
Investigating - We are currently investigating this issue.
Oct 19, 13:01 PDT
Denticon Performance Degraded
Resolved - This incident has been resolved.
Oct 19, 09:22 PDT
Investigating - We are currently investigating this issue.
Oct 19, 09:14 PDT
Denticon Performance Degraded
Resolved - This incident has been resolved.
Oct 19, 08:30 PDT
Investigating - We are currently investigating this issue.
Oct 19, 08:09 PDT
AppointNow Performance Degraded
Resolved - This incident has been resolved.
Oct 19, 08:25 PDT
Investigating - We are currently investigating this issue.
Oct 19, 08:11 PDT
AppointNow Performance Degraded
Resolved - This incident has been resolved.
Oct 19, 08:25 PDT
Investigating - We are currently investigating this issue.
Oct 19, 08:11 PDT
Patient Registration Performance Degraded
Resolved - This incident has been resolved.
Oct 19, 08:20 PDT
Investigating - We are currently investigating this issue.
Oct 19, 08:12 PDT
Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021
Denticon API Performance Degraded
Resolved - This incident has been resolved.
Oct 13, 22:40 PDT
Investigating - We are currently investigating this issue.
Oct 13, 22:35 PDT
Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

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