All Systems Operational
PlanetDDS.com ? Operational
Denticon Operational
Denticon ? Operational
Denticon Backup ? Operational
Denticon Mobile ? Operational
Denticon Reports Operational
Denticon Reports ? Operational
Dentilytics Enterprise ? Operational
Patient Facing Sites Operational
Patient Registration ? Operational
Patient Portal ? Operational
Payment Portal ? Operational
AppointNow ? Operational
eSign Consent ? Operational
eReferral Portal ? Operational
External Services Operational
DoseSpot ? Operational
Denticon Scanned Documents (AWS) ? Operational
Denticon Text Messaging (AWS Pinpoint) Operational
Claims Processing (Dentalxchange.com) Operational
Denticon API ? Operational
Denticon Two-Way Communication ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 10, 2022

No incidents reported today.

Aug 9, 2022

No incidents reported.

Aug 8, 2022
Resolved - This incident has been resolved.
Aug 8, 23:45 PDT
Investigating - We are currently investigating this issue.
Aug 8, 23:40 PDT
Aug 7, 2022
Resolved - This incident has been resolved.
Aug 7, 22:05 PDT
Investigating - We are currently investigating this issue.
Aug 7, 22:04 PDT
Resolved - This incident has been resolved.
Aug 7, 21:56 PDT
Investigating - We are currently investigating this issue.
Aug 7, 21:49 PDT
Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022
Resolved - This incident has been resolved.
Aug 3, 17:23 PDT
Investigating - We are currently investigating this issue.
Aug 3, 17:08 PDT
Resolved - This incident has been resolved.
Aug 3, 17:02 PDT
Investigating - We are currently investigating this issue.
Aug 3, 17:01 PDT
Resolved - This incident has been resolved.
Aug 3, 17:00 PDT
Investigating - We are currently investigating this issue.
Aug 3, 16:59 PDT
Aug 2, 2022
Resolved - This incident has been resolved.
Aug 2, 12:33 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 2, 12:32 PDT
Update - We are continuing to investigate this issue.
Aug 2, 12:31 PDT
Investigating - We are currently investigating this issue.
Aug 2, 12:11 PDT
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022
Completed - The scheduled maintenance has been completed.
Jul 29, 22:28 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 21:45 PDT
Scheduled - We will be releasing a new software build of Denticon with several new enhancements and tweaks during our maintenance window. Friday 9:45 PM - 11:00 PM Pacific
Jul 29, 21:33 PDT
Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.