All Systems Operational

Uptime over the past 90 days. View historical uptime.
https://www.planetdds.com/ Operational
Denticon Operational
90 days ago
100.0 % uptime
Today
Practice Management Operational
90 days ago
100.0 % uptime
Today
Patient Communication Operational
Practice Analytics Operational
Reports Operational
Imaging (Apteryx) Operational
API (Existing, New) Operational
Payment Processing Operational
Patient Facing Application Operational
Eligibility and Claims (DentalXchange) Operational
Cloud 9 Operational
Practice Management (cloud9ortho.com) Operational
C9 Connect Operational
Reports Operational
Imaging Operational
API (Third Party Integrations) Operational
Payment Processing Operational
Patient Portal Operational
Statements Operational
C9 Agent Operational
Eligibility & Claims Operational
C9 Signature / OrthoLync Operational
https://cloud9.software/ Operational
Apteryx Operational
XVWeb Viewer Operational
XVWeb (Single Sign On) Operational
XVWeb AI Integration Operational
DICOM - Image Retrieval Operational
DICOM - Image Storage Operational
DCV - Token Registration Server Operational
Legwork Operational
Patient Engagement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 22, 2025

No incidents reported today.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025
New Denticon Version
Completed - The scheduled maintenance has been completed.
Apr 10, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 21:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 7, 10:23 PDT
Apr 9, 2025

No incidents reported.

Apr 8, 2025
Denticon Service Performance Degraded - Login issues
Resolved - This incident has been resolved.
Apr 8, 05:08 PDT
Monitoring - The issue has been mitigated and we continue to monitor closely.
Apr 8, 04:02 PDT
Investigating - We’re currently experiencing degraded performance with Denticon, where some users are not able to log in successfully. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation.
Apr 8, 03:46 PDT
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