All Systems Operational
Planet DDS FTP Site ? Operational
PlanetDDS.com ? Operational
Denticon ? Operational
Denticon Reports ? Operational
Denticon Mobile ? Operational
Denticon API ? Operational
Denticon Backup ? Operational
Sandbox ? Operational
Denticon Beta ? Operational
Patient Portal ? Operational
Patient Registration ? Operational
AppointNow ? Operational
eSign Consent ? Operational
eReferral Portal ? Operational
Payment Portal ? Operational
Dentilytics Enterprise ? Operational
Denticon Scanned Documents (AWS) ? Operational
DoseSpot ? Operational
Dentiray Classic ? Operational
Denticon Two-Way Communication ? Operational
Denticon Text Messaging (AWS Pinpoint) Operational
Claims Processing (Dentalxchange.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 16, 2022

No incidents reported today.

May 15, 2022
Denticon Performance Degraded
Resolved - This incident has been resolved.
May 15, 06:56 PDT
Identified - We have identified the issue and are working to resolve it.
May 15, 06:54 PDT
Investigating - We are currently investigating this issue.
May 15, 04:36 PDT
Denticon Beta Performance Degraded
Resolved - This incident has been resolved.
May 15, 06:49 PDT
Investigating - We are currently investigating this issue.
May 15, 05:01 PDT
Denticon Beta is Down
Resolved - This incident has been resolved.
May 15, 06:40 PDT
Update - We have found the issue and are working on a resolution.
May 15, 06:26 PDT
Investigating - We are currently investigating this issue.
May 15, 05:18 PDT
AppointNow Performance Degraded
Resolved - This incident has been resolved.
May 15, 05:47 PDT
Investigating - We are currently investigating this issue.
May 15, 05:38 PDT
May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022
Denticon Beta is Down
Resolved - This incident has been resolved.
May 8, 21:40 PDT
Investigating - We are currently investigating this issue.
May 8, 21:38 PDT
May 7, 2022

No incidents reported.

May 6, 2022
New Denticon Version
Completed - The scheduled maintenance has been completed.
May 6, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 22:00 PDT
Scheduled - We will be releasing a new software build of Denticon with several new enhancements and tweaks during our maintenance window. Friday 10 PM - 11:30 PM Pacific
May 6, 14:05 PDT
May 5, 2022
Dentiray Classic is Down
Resolved - This incident has been resolved.
May 5, 15:42 PDT
Investigating - We are currently investigating this issue.
May 5, 15:39 PDT
May 4, 2022
Denticon API Performance Degraded
Resolved - This incident has been resolved.
May 4, 19:45 PDT
Investigating - We are currently investigating this issue.
May 4, 19:29 PDT
Denticon API is Down
Resolved - This incident has been resolved.
May 4, 19:22 PDT
Investigating - We are currently investigating this issue.
May 4, 19:18 PDT
May 3, 2022

No incidents reported.

May 2, 2022

No incidents reported.

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