Update - We’re still experiencing degraded performance with Denticon - Patient Communications. We apologize for any inconvenience. Our team continues working to restore this service back to normal operation.
Mar 28, 2025 - 05:56 PDT
Investigating - We’re currently experiencing degraded performance with Denticon - Patient Communications. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation.
Mar 28, 2025 - 05:18 PDT
https://www.planetdds.com/
Operational
Denticon
Degraded Performance
90 days ago
100.0
% uptime
Today
Practice Management
Operational
90 days ago
100.0
% uptime
Today
Patient Communication
Degraded Performance
Practice Analytics
Operational
Reports
Operational
Imaging (Apteryx)
Operational
API (Existing, New)
Operational
Payment Processing
Operational
Patient Facing Application
Operational
Eligibility and Claims (DentalXchange)
Operational
Cloud 9
Operational
Practice Management (cloud9ortho.com)
Operational
C9 Connect
Operational
Reports
Operational
Imaging
Operational
API (Third Party Integrations)
Operational
Payment Processing
Operational
Patient Portal
Operational
Statements
Operational
C9 Agent
Operational
Eligibility & Claims
Operational
C9 Signature / OrthoLync
Operational
https://cloud9.software/
Operational
Apteryx
Operational
XVWeb Viewer
Operational
XVWeb (Single Sign On)
Operational
XVWeb AI Integration
Operational
DICOM - Image Retrieval
Operational
DICOM - Image Storage
Operational
DCV - Token Registration Server
Operational
Legwork
Operational
Patient Engagement
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Mar 28, 2025
Unresolved incident: Denticon - Patient Communications Service Performance Degraded.