Update - We’re still experiencing degraded performance with Denticon - Patient Communications. We apologize for any inconvenience. Our team continues working to restore this service back to normal operation.
Mar 28, 2025 - 05:56 PDT
Investigating - We’re currently experiencing degraded performance with Denticon - Patient Communications. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation.
Mar 28, 2025 - 05:18 PDT
https://www.planetdds.com/ Operational
Denticon Degraded Performance
90 days ago
100.0 % uptime
Today
Practice Management Operational
90 days ago
100.0 % uptime
Today
Patient Communication Degraded Performance
Practice Analytics Operational
Reports Operational
Imaging (Apteryx) Operational
API (Existing, New) Operational
Payment Processing Operational
Patient Facing Application Operational
Eligibility and Claims (DentalXchange) Operational
Cloud 9 Operational
Practice Management (cloud9ortho.com) Operational
C9 Connect Operational
Reports Operational
Imaging Operational
API (Third Party Integrations) Operational
Payment Processing Operational
Patient Portal Operational
Statements Operational
C9 Agent Operational
Eligibility & Claims Operational
C9 Signature / OrthoLync Operational
https://cloud9.software/ Operational
Apteryx Operational
XVWeb Viewer Operational
XVWeb (Single Sign On) Operational
XVWeb AI Integration Operational
DICOM - Image Retrieval Operational
DICOM - Image Storage Operational
DCV - Token Registration Server Operational
Legwork Operational
Patient Engagement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 28, 2025

Unresolved incident: Denticon - Patient Communications Service Performance Degraded.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
Completed - The scheduled maintenance has been completed.
Mar 22, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 21:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 17, 13:20 PDT
Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.