Denticon Slowness

Incident Report for Planet DDS

Resolved

System monitoring and client confirmation indicate that the mitigation has been effective. We are marking the incident resolved at this time.

Posted Jul 31, 2026 - 06:46 PDT

Monitoring

Engineering teams have applied an update to mitigate the issues, and are seeing signs of improvement for all clients.
We will continue to monitor for any further issues.

Posted Jul 31, 2026 - 06:39 PDT

Identified

Engineering teams have identified the issue and have applied changes to mitigate the issue.
Affected users should log out and log back into Denticon to ensure they are no longer affected.

Posted Jul 31, 2026 - 06:15 PDT

Investigating

Monitoring has alerted our teams to some portions of Denticon performing slower than expected.

Engineering teams are engaged to investigate the issue.

Posted Jul 31, 2026 - 05:56 PDT