Denticon DPC - Partner Service Performance Degraded Impacting Twilio
Incident Report for Planet DDS
Resolved
This incident has been resolved.
Posted Nov 26, 2024 - 12:02 PST
Monitoring
A fix for this issue is deployed by Twilio we are monitoring at this time.
Posted Nov 26, 2024 - 11:50 PST
Update
Twilio customer support team is continuing to work on this issue at the highest priority.
Posted Nov 26, 2024 - 10:28 PST
Update
Twilio customer support has scoped the work and is continuing to work on restoring the service.
Posted Nov 26, 2024 - 08:54 PST
Identified
We are continuing to work with the Twilio customer support on mitigating the issue.
Posted Nov 26, 2024 - 07:48 PST
Investigating
We’re currently experiencing degraded performance with our partner service Twilio which is impacting Denticon DPC. Our team is actively working with our partner to restore service back to normal operation.
Posted Nov 26, 2024 - 06:55 PST
This incident affected: Denticon (Patient Communication).
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