We have completed roll out of the fix and services should be functioning normally at this time. Customers will need to log out and log back in if they are still seeing issues.
Posted Nov 10, 2025 - 08:39 PST
Update
The fix is currently being implemented. Initial testing indicates recovery for some customers; however, a subset of users may still experience slowness with the Scheduler. We are closely monitoring system performance and will provide further updates as recovery progresses.
Posted Nov 10, 2025 - 08:27 PST
Update
The fix is currently being implemented. Initial testing indicates recovery for some customers; however, a subset of users may still experience slowness with the Scheduler. We are closely monitoring system performance and will provide further updates as recovery progresses.
Posted Nov 10, 2025 - 08:02 PST
Update
The fix is currently being implemented. Initial testing indicates recovery for some customers; however, a subset of users may still experience slowness with the Scheduler. We are closely monitoring system performance and will provide further updates as recovery progresses.
Posted Nov 10, 2025 - 07:49 PST
Update
We have identified a potential fix for the issue and are working on applying it to the affected customers.
Posted Nov 10, 2025 - 07:33 PST
Update
The fix is currently being implemented. Initial testing indicates recovery for some customers; however, a subset of users may still experience slowness with the Scheduler. We are closely monitoring system performance and will provide further updates as recovery progresses.
Posted Nov 10, 2025 - 07:15 PST
Update
The fix is currently being implemented. Initial testing indicates recovery for some customers; however, a subset of users may still experience slowness with the Scheduler. We are closely monitoring system performance and will provide further updates as recovery progresses.
Posted Nov 10, 2025 - 07:00 PST
Identified
The issue has been identified, and a fix is currently being implemented. Initial testing indicates service recovery, and we will continue to closely monitor system performance to ensure full resolution.
Posted Nov 10, 2025 - 06:45 PST
Investigating
We’re currently experiencing degraded performance with Denticon. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation.
Posted Nov 10, 2025 - 06:30 PST
This incident affected: Denticon (Practice Management).